ServiceNow Administrator

Building platforms
that drive change.

ServiceNow professional at Cox Automotive UK Ltd, focused on platform administration, automation, and the AI System Administrator career path.

Now Certified Cox Automotive UK 17 Skills Earned Pro AI Admin — In Progress
1
Credential
17
Skills earned
10
Badges
AI System Administrator career journey
Associate ✓
Professional ↻
Welcome to ServiceNow
✓ Micro-cert — Feb 2024
Associate AI System Administrator
✓ Completed — Apr 2026
Professional AI System Administrator
In progress
Certified System Administrator (CSA)
Next target
Platform Analytics Overview
May 2026
Create a Subflow
May 2026
Create a Flow
Apr 2026
ServiceNow Administration Fundamentals
Apr 2026
Associate System Administrator
Apr 2026
Introduction to Generative AI
Mar 2025
Welcome to ServiceNow
Feb 2024
Get Started with Reports
Feb 2024
Introduction to Flows
Jan 2024
Create a Service Portal Theme
Jan 2024
Flow Designer
Flows & State Flows
Triggers
Platform Analytics
Now Intelligence
AI Agents
ServiceNow AI Platform
Data Privacy

I'm the Service Desk Manager at Cox Automotive UK Ltd, where I oversee day-to-day IT service operations. Outside of work, I'm dedicating my personal time to building expertise in ServiceNow — currently progressing through the AI System Administrator career journey, having completed the Associate level and working towards Professional.