ServiceNow Administrator

Building platforms
that drive change.

ServiceNow professional at Cox Automotive UK Ltd, focused on platform administration, automation, and the AI System Administrator career path.

10
Total Qualifications
10
ServiceNow Badges
2
Awards
13+
Years in IT
AI System Administrator career journey
Associate ✓
Professional ↻
Associate AI System Administrator
✓ Completed — Apr 2026
Professional AI System Administrator
In progress
Certified System Administrator (CSA)
Next target
Flow Designer
Flows & State Flows
Triggers
Platform Analytics
Now Intelligence
AI Agents
ServiceNow AI Platform
Data Privacy
Background

I'm the Service Desk Manager at Cox Automotive UK Ltd, where I oversee day-to-day IT service operations. Outside of work, I'm dedicating my personal time to building expertise in ServiceNow — currently progressing through the AI System Administrator career journey, having completed the Associate level and working towards Professional.

Awards
Bringing Out the Best in Everyone
Cox Automotive Autos · 2024
Mentor of the Year
Cox Automotive Cali Academies · 2024